Everything it takes to run an ISP, in one platform.
Onboard, connect a MikroTik device, create a plan, and collect payment from a PPPoE or hotspot customer — all in one place, without manual VPN setup, firewall changes, or external billing tools.
One platform, the whole operation.
Customer management
One searchable list of every customer — fixed PPPoE and pay-as-you-go hotspot alike — with each person’s plan, payment status, and connection in a single view. No more spreadsheets.
Plans & packages
Create and edit the packages you sell — speeds, prices, data or time limits, and billing cycle — in minutes, and have changes apply to customers automatically.
Networks & devices
Connect and manage field MikroTik routers from the dashboard — no site visits, VPN setup, or firewall changes. Provision once and the router reports in on its own.
Automatic access control
Customers get online when they pay and are cut off when they don’t — automatically, with no technician enabling or disabling each account by hand.
Billing & invoicing
Invoices generate on each customer’s cycle, with credit notes and adjustments, so you know exactly who’s paid, who’s due, and who’s overdue at a glance.
Payments (M-Pesa)
Customers pay by M-Pesa and it matches to their account automatically, reconnecting them within seconds. An exceptions screen sorts out anything that didn’t auto-match.
Captive portal / hotspot
A pay-to-get-online page for hotspot users — buy a voucher or bundle, pay, and connect — turning any hotspot into a self-service, cash-generating point.
Customer self-service portal
Customers log in to see their plan, invoices, and payment history and raise support requests — cutting down the “how much do I owe?” phone calls.
Support tickets
A help desk where customer issues are logged, assigned, and tracked to resolution — with a record of complaints and how quickly they’re resolved.
Field jobs
Schedule and track on-site work — installations, repairs, relocations — so you know which technician is doing what, and whether the job got done.
Inventory
Track equipment — routers, cables, antennas — and what’s been issued to which customer, so nothing goes missing or gets over-ordered.
Communications & SMS
Send automated and bulk SMS — payment reminders, downtime alerts, promos — with reusable templates, nudging customers before disconnection to reduce churn.
Reports & dashboard
A live overview of revenue, growth, active customers, and payments, with detailed reports — so you run the business on numbers, not guesswork.
Resellers & agents
Let agents sell on your behalf with their own portal and lead tracking, and pay commission automatically — growing your reach without growing payroll.
Network monitoring
See which routers and connections are up or down in real time, so you spot outages and react proactively — before customers call.
Every part of the operation, in one place.
PPPoE & hotspot customer operations
M-Pesa payments & reconciliation
Revenue, collections & ageing reports
Hotspot captive-portal builder
Network monitoring & alerting
Live customer coverage map
Connect a MikroTik in minutes.
Generate a provisioning script, paste it into the router terminal, and the device comes online over an encrypted WireGuard relay — no port forwarding, firewall changes, or per-site VPNs. RADIUS, the tunnel, and heartbeats set themselves up.
Bring your ISP onto Beam.
Set up your first customer in minutes. Sign in if you already have an account.